The process of service setup is fully automated. Once the payment is detected by our system, your service (VPS, Public Cloud account) will be provisioned within 10 minutes, you will be notified by email.
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Which currency do you bill in?
At this moment all of our cloud hosting services are billed in EUR since most of our clients come...
Does CinderCloud offer a Money-Back Guarantee?
All Cinder Cloud Hosting products come with a 14-day money-back guarantee. If you are not...
What is the SLA (Service Level Agreement) for your services?
We are committed to providing the following levels of service: Cloud VPS - monthly availability:...
Can I upgrade my VPS in the future?
Yes, all our VPS plans are fully upgradeable to the higher plan at any time. Just drop us a...
