The service setup process is fully automated. Once our system detects the payment, your service will be provisioned within 10 minutes, you will be notified by email.
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Does CinderCloud offer a Money-Back Guarantee?
All Cinder Cloud Hosting products come with a 14-day money-back guarantee. If you are not...
What is the SLA (Service Level Agreement) for your services?
We are committed to providing the following levels of service: Cloud VPS - monthly availability:...
Can I upgrade my VPS in the future?
Yes, all our VPS plans are fully upgradeable to the higher plan and can be upgraded at any time...
What payment gateways do you use?
Currently, we use a Stripe payment gateway.
Do you block port 25 on your VPS servers?
No, all the ports on CinderCloud VPS servers, including port 25, are open.
