Articles

Can I upgrade my VPS in the future?

Yes, all our VPS plans are fully upgradeable to the higher plan and can be upgraded at any time...
Can I use my VPS for crypto mining?

Yes, you can use your VPS for crypto mining operations and get profits from mining. Even though...
Can I use your VPS for machine learning?

Yes, you can use our VPS for machine learning. Even though our VPS servers are not equipped with...
Do you block any ports on your VPS servers?

No, we do not block any ports on our VPS servers.
Do you block port 25 on your VPS servers?

No, all the ports on CinderCloud VPS servers, including port 25, are open.
Does CinderCloud offer a Money-Back Guarantee?

All Cinder Cloud Hosting products come with a 14-day money-back guarantee. If you are not...
How long will it take to set up my service?

The service setup process is fully automated. Once our system detects the payment, your service...
How to change a billing cycle of my existing VPS server?

Customers can change a billing cycle in Client Panel upon changing a hosting plan. Billing cycle...
Is there any performance capping on your VPS servers based on resource utilization?

No, there is no CPU performance limit, and there is no network bandwidth degradation based on the...
What is the SLA (Service Level Agreement) for your services?

We are committed to providing the following levels of service: Cloud VPS - monthly availability:...
What payment gateways do you use?

Currently, we use a Stripe payment gateway.
Which currency do you bill in?

Currently, our cloud hosting services are billed in EUR as most of our clients come from European...